Freephone: 0800 262397 facebook icon twitter icon linkedin icon

Cookies Policy

Information about our use of cookies

A cookie is a piece of information that is held on the hard drive of your computer which records how you have used a website. Cookies allow website operators to accumulate useful information, such as whether the computer (and sometimes its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

In common with many other website operators, we use cookies to monitor how people use our website including estimating audience size and patterns of use in order to help us to provide you with a better service. Cookies make it easier for you to log on and use the website during future visits. They also allow us to personalise the content of the website for you by storing information about your preferences.

In general, we use the following types of cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Managing Cookies

In order to store cookies on your device, website owners must now have your consent.  Therefore, you agree to our use of cookies when confirming your agreement on our home page.   You can withdraw your consent for us to use cookies at any time.  However please bear in mind that failing to consent to our use of cookies may prevent you from accessing our website or result in a loss of functionality which degrades your experience of the website.

You can manage cookies by activating the setting on your internet browser that allows you to refuse the setting of all or some cookies.  Please refer to the instructions or the online help files available on your relevant browser if you wish to manage cookies in this way.  To manage cookies relating to targeted advertising activities, you can visit www.youronlinechoices.com. To opt-out of being tracked by Google Analytics across all websites you can visit tools.google.com/dlpage/gaoptout..

Changes to this Cookies Policy

We aim to meet high standards and our policies and procedures are, therefore, reviewed regularly.  From time to time we may change how we use and place cookies.  Accordingly, we recommend that you check this page periodically in order to review our current policies and practices.

Cookies that we use on our Websites:

Cookie NameCookie Description
cookie_notice_acceptedAppears once only – expires 2018-05-31. Acceptance of cookie notice. (WordPress plugin)
_gidGoogle Analytics cookie – expires 2018-05-02 Used to distinguish users.
_gatGoogle Analytics cookie – expires 2018-05-01 Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
_gaGoogle Analytics cookie – expires 2020-04-30 Used to distinguish users.

 

Third Party Cookies

Third PartyCookie NameCookie Description
YoutubeVISITOR_INFO1_LIVEYoutube bandwidth measurement – expires 2018-10-28
YoutubePREFExpires 2018-12-31. The pref cookie will track user preferences and serve up related content or adverts within an embedded YouTube vide
YoutubeYSCExpires end of session

 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us.

First Name

Last Name

Address 1

Postcode

Email

Get in touch

Stay in touch and opt in to be kept informed of news, events, offers and updates on our products and services. Your privacy is important and we will always keep your details secure and only send you marketing communication if you have opted in.

To opt in, tick the following boxes to confirm you are happy to hear from us in the future by:

Phone & SMSPostEmail